Data Rights

User Data Deletion

You have the right to request deletion of your personal data at any time. Submit a request below and we will process it within 30 days.

How to Delete Your Data

You can request data deletion through any of the following methods. All requests are processed within 30 days.

1

Delete from within the app (fastest)

Log in to app.votriz.com → Settings → Account → Delete Account. Your account and all associated data will be permanently deleted within 30 days.

2

Submit the form below

Fill in the data deletion request form on this page. You will receive a confirmation email at the address provided. We will process your request and confirm deletion within 30 days.

3

Email us directly

Send your request to [email protected] with the subject line Data Deletion Request. Include the email address associated with your Votriz account.

What Gets Deleted

When you request data deletion, the following applies:

🗑 Permanently Deleted

  • Your account and profile information
  • Organization and brand data
  • All content you created or approved
  • Connected social media tokens
  • Brand memory and AI learning data
  • Analytics and performance history
  • Monitoring data and incident history
  • Credential vault and stored API keys
  • Telegram bot association
  • All team member associations

⚠ Retained (Legal Requirement)

  • Billing records (7 years, tax law)
  • Transaction history (fraud prevention)
  • Anonymized aggregate analytics (no PII)
  • Security incident logs (up to 90 days)

ℹ Content already published to social media platforms (Instagram, TikTok, etc.) exists on those platforms and must be deleted directly through each platform's settings. Votriz cannot retroactively delete content from third-party platforms.

Deletion Timeline

Day 0 — Request received

We acknowledge your request and send a confirmation email within 24 hours.

Day 1–3 — Identity verification

We verify your identity to prevent unauthorized deletion requests.

Day 3–30 — Data deletion

Your data is permanently deleted from our active systems, backups, and all connected services.

Day 30 — Confirmation

We send a final confirmation email confirming that your data has been permanently deleted.

Submit a Deletion Request

Fill in this form and we will process your deletion request within 30 days.

✓ Request Received

We have received your data deletion request. You will receive a confirmation email within 24 hours. Your data will be permanently deleted within 30 days.

Facebook & Instagram Data

If you connected your Facebook or Instagram account to Votriz and wish to remove the data Votriz received through that connection:

  1. Submit a deletion request using the form above or email [email protected]
  2. Revoke Votriz's access to your Facebook/Instagram account at facebook.com/settings → Apps and Websites
  3. We will delete all data received through the Facebook/Instagram connection within 30 days of your request

We comply fully with Meta's Platform Terms regarding user data deletion. Upon receiving a deletion request, we permanently delete all Facebook and Instagram user data from our systems.

Contact

Votriz Inc. — Privacy Team

Email: [email protected]

Subject line: Data Deletion Request

We respond to all requests within 24 hours and complete deletion within 30 days.